Your tracking number is provided with the shipping confirmation e-mail, so you can follow your order until it is delivered.

Your order will be dispatched within 1-4 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail and the tracking number.

Your order will be shipped with Postnord, GLS, DHL or UPS.

It is also possible to pick up your order at our office in Copenhagen: 

  • Pick up at Vesterfælledvej 61, 1750 Copenhagen V - free

          Office opening hours
          Monday:        10 - 16.30 
          Tuesday:        10 - 15.00 
          Wednesday:   10 - 15.00
          Thursday:       10- 16.30
          Friday:            10 - 15.00 

 

Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quickly as possible and latest 30 days after the order was placed. Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.