Returns

Wauw Capow gladly accepts returns, but no longer than 14 days from the day of receipt. The items must be in its original, unused, unaltered and unwashed condition and be returned with original tags and packaging. You must complete the Returns Form and place it in the box. If there is no return label or a note with the order number, we will not be able to refund the payment. The refunds can take up to 14 days to process. You are responsible for the return cost of shipping and all their expense. 

 

Please note that we do not accept returns sent to pick up points or dao packages as they are not delivered properly. 

 

Christmas gifts 
We have extended the return period for Christmas gifts. You are able to return these until January 15th. 2024, please follow the instructions below when creating a return.

 

Please send the returns to:

WAUW CAPOW

Att Return
Vesterfælledvej 61
1750, Copenhagen V
Denmark

Please fill out the return form (you got this when you recieved the order) and add this to your return shipment. 

 

If you wish to return your purchase at our pick-up place, just follow these easy steps:

1. Pack the items you wish to return
2. Complete the Returns Form and place it in the box.
3. Deliver the package at Vesterfælledvej 61, 1750 Copenhagen V, Denmark
4. After you have delivered the returns we will refund the amount to your account within 14 working days.
5. You will receive a refund receipt email.

 

If you have any questions or further assistance in regards to returns and exchange, please don't hesitate to contact us at: shop@wauwcapow.com

Best regards, 

WAUW CAPOW